Beatrice Catinella - Marina Corbolante - Maria Antonia Romeo. Indicatori di performance per biblioteche di ateneo: un esperimento di descrizione statistica e un approccio alla valutazione presso l'Università di Padova. In appendice un saggio di Marina Duzzin. Roma: AIB, 2001.109 p. ISBN 88-7812-072-3. L. 25.000, EURO 12,91

The University Centre for Libraries of Padua University, in a constant attempt to maintain a high quality of library services, has been collecting systematic records on the university libraries for over a decade. A massive project of statistic validation of records has recebtly been carried out. This has led to the revision of the monitoring methods and to a first attempt at applying performance indicators. In particular, the following areas have been examined: physical accessibility to the libraries, availability of services, vitality of the bibliographic collections and the efficiency of investiments. The report explains the methodological spects of the work undertaken, gives a brief statistical description of the general data of the University, reports the indicators used with their relative scores and the overall quality index, and finally attempts an evaluation. Key word: performance indicators, Academic libraries, Padua University, Measurement, Evaluation